Refund Policy

Refunds are processed by the Billing Department during their normal hours of operation: Monday through Friday, 10am – 5pm Eastern Time (closed on Federal holidays).  All transactions are subject to the following Refund Policies:

• All customers have the right to a full refund within 24 hours of initial services rendered if work has not been completed. We will simply do a restore to the state the listing was in before we worked on it and refund 100% of the purchase price after we have had a customer support representative, gain access to the listing and revert the changes.

Customers displaying buyer’s remorse, or customers that are being pressured by a third party to cancel services, are not considered valid grounds for a refund.  We take great pride in our work and no refunds will be issued if the work has been completed. All calls are recorded and if a customer claims he’s interested in SEO services work will be considered fulfilled and no refund will be issued.